Non-Residential Services

October is Domestic Violence Awareness MonthPO Box 3817
Kingston, NY   12402
(845) 331-7080   9:00am – 5:00pm only (leave message)

Program Director: Emily Trotter-Bodie
Staff: Maria Guldan, Lyuba Yoors, Lindy Pagliaroni, Hannah Polk

Program Hours:  9:00am to 5:00pm Monday through Friday; some support groups held in the evening. Crisis counseling and information and referral are also available 24 hours a day through the Family Hotline.

PRIMARY FUNCTIONS:   Crisis Counseling and Case Management for survivors of domestic violence who are not seeking residential services and/or are ex-residents; two weekly support groups in Kingston which include a children’s group, one in English and one in Spanish; individual one on one sessions or bilingual support groups in Ellenville and New Paltz, depending on the number of participants available; advocacy for survivors seeking Orders of Protection, temporary custody, and modification of orders from the Family Court; advocacy and translation services for survivors seeking services at the Department of Social Services; a domestic violence education program for people referred by the Department of Social Services Child Protective Services, area courts, and Family of Woodstock’s Homeless Shelters; rapid rehousing for survivors of domestic violence and case management services for participating families; and coordination of the Ulster County Domestic Violence Coordinated Entry System.

ANCILLARY SERVICES: Crisis intervention; information and referrals; community education for the general public; youth outreach, prevention, and education; outreach to the LGBTQ community; outreach to the Hispanic community; and supportive services within the judicial, police, and school systems. The program also gives former residents and group members access to a food pantry, school supplies, and provides holiday gifts, food, and events for former residents and those currently participating in non-residential programming.

Non-residential Children’s Program
The Non-Residential Program provides two weekly groups that serve both adults and their children simultaneously, one for English speakers and one for Spanish speakers. Our non- residential children’s groups target many of the goals described for the residential program groups. Knowledgeable child care staff work to provide a safe environment for children to freely express themselves. A family style meal, modeling positive communication and safe interactions takes place at each group. Individual time with the staff, as needed to offer an opportunity to express feelings about the abuse the children have witnessed and/or endured, is offered whenever possible. Referrals are made to outside agencies when additional services are assessed to be needed.

RECENT DEVELOPMENTS:
Overall, there was a significant increase in the number of individuals utilizing Family’s Non- Residential Domestic Violence Services.

The program is partnering with Workers Justice Center of NY (WJCNY) on an Office on Violence Against Women (OVW) Rural Services Grant this year, which began in October of 2019. This new funding to our program will enable our case managers to focus additional efforts to providing services to clients residing in rural designated areas of Ulster County, with a particular focus on the migrant population. Our co-located services at both the Department of Social Services and Family Court continue to strengthen our partnerships with those departments and increase the quality of services to survivors in those locations. The program’s leadership restructured our staff meeting and case conference schedule this year to increase team communication and planning. Training, as always, will remain a focus for the New Year, with most training being done for the full DV team both non res and residential together to create cohesive service delivery for all survivors.

The Program Director continued participating in NYS Coalition Against Domestic Violence (NYSCADV), which supports efforts to create inclusive programing which implements trauma informed practices. As projected, NYS began to make fundamental changes this year in domestic violence service delivery policy and procedures in order to fulfill federal compliance regulations. Program participation with NYSCADV enables our voice to be effectively part of the service provider community of the state. Locally, program leadership are active members of the Ulster County Interagency Council on Domestic Violence, which meets monthly.