Family of Ellenville

Staff and volunteers from Family of Ellenville
Staff and volunteers from Family of Ellenville

221 Canal Street
Ellenville, NY   12428
(845) 647-2443

Click here to support Family of Ellenville
Staff: 2 full-time paid / 12 weekly volunteers, 6 ad hoc volunteers

Team Leader: Salvador Altamirano-Segura
Program Director:  Tiffany Santiago
Assistant Program Director: Domnic Pidone

Program Hours: 9:00 a.m. to 4:30 p.m. Monday, Tuesday, Thursday, Friday
10:00 a.m. to 6:30 p.m. Wednesday
Available through hotline 24 hours in emergencies

PRIMARY FUNCTIONS:   Crisis intervention: emergency short-term counseling; access to Adult, Adolescent, and Domestic Violence Case Management, Child Care, and Emergency Housing Services. The catchment for this office is the entire southwestern quadrant of the county.

ANCILLARY SERVICES:   Client advocacy; food closet; free clothing store; housewares closet for kitchen needs; loan closet for medical needs (i.e. wheelchairs, crutches, walkers—all when available); linen and personal care items closet; free public telephone for local business calls and long distance in emergencies: access to computers and internet; employment and rental listings; and use of meeting space for community groups and other agencies’ programming. Seasonal programs include holiday meals and toy drives, outerwear distribution, basic school supplies. Hot drinks and food snacks are available every day during open hours. Books for children and adults are available for reading in or taking home. Extensive bulletin board and pamphlet areas with information on all local and many countywide agencies, programs and special events. Supervision is provided for community service, work experience, work-study and internships, and for court-mandated community service. Motel placements for individuals and families unable to be serviced by Family’s shelters are arranged.

As an ongoing effort to educate and assist our community with various challenges with the local Opioid Epidemic, FOE has partnered with Ellenville Regional Hospital to provide Narcan Training and education the 4th Monday of every month.
As part of an agency-wide effort, Ellenville staff have been trained in administering Narcan and will train on its use and distribute Narcan to individuals seeking it in the Ellenville community.

Institute for Family Health Wawarsing Wellness obesity children screenings are planned for school holidays to increase chances of finding families in need of our services.
Hudson Valley Legal Services is here One Tuesday per month to address the legal needs of our clients. They take 3 appointments of about an hour each.

Ellenville Headstart also conducts their Parenting group here at FOE 2 times a month.

FOE is also hosting several Job Fairs in the month of February 2020.

Since 2017, staff and volunteers from FOE receive salvaged and donated goods from the Napanoch Walmart twice a week. The volume of donations is substantial. In 2019, FOE transported, weighed, stocked and distributed 73,300 pounds of groceries. Family of Ellenville arranges that some of the food be delivered to other food pantries, soup kitchens, churches and shelters that are members of the Regional Food Bank. About a third of the Feeding America food was redistributed.

FOE continues to provide outreach and care coordination to Ellenville area patients of the Health Home program. While most of these patients are allocated to the Institute for Family Health for care coordination, they are very often referred to FOE for services that fall into the category of social determinants of health, which services would normally be provided by the Care Coordinating Agency.

Family of Ellenville relies heavily on the help of volunteers. The program accommodates individuals that require or want community service (CS) hours. During 2019, the program assisted court mandated individuals with their CS requirements, high school students who as a requirement of their graduation need CS hours, individuals from local agencies that deal with drug and alcohol addiction as a part of their program of recovery, people building a resume after returning from prison, and youth sent by the Juvenile Community Accountability Board to accomplish restorative justice projects as part of Family’s One80 program. Examples of the work provided by these volunteers include: answering the hotline; maintaining informational resources; stocking the food pantry; breaking down and recycling the extensive amount of cardboard generated as well as collecting donated overripe produce for the compost containers. Additional tasks include: organizing the free clothing store; providing building and grounds repairs and maintenance; researching, downloading, and posting job opportunities; and assisting with health fairs and fundraising events. In the past year, FOE provided work and learning opportunities to the following: 8 individuals fulfilling court mandated community service; 1 college students in field placement semesters; 1 undergraduate student; and 2 high school students performing educational community service. A local craft group provided the volunteer team that grew and cared for the community garden.

FOE also provides volunteer opportunities for clients of other human services agencies on an ongoing basis. Ulster-Greene ARC Dayhab program provides several clients on a monthly food bank pick up run to Monticello to help load and unload at FOE. In addition, Dayhab sends clients weekly with supervisor to work one on one on a food pantry task. Pilot Industries brings an average of 3 clients a week with supervisor to assist on the grounds or in the food or linen closets. Ulster Cerebral Palsy agency provides one client per week with job coach for similar work. A disabled young worker and her coach, both from Sustainability CSA in Accord, assist in organizing the linens and personal care items closets. As with the groups using the community room, staff and clients of their agencies and FOE become more familiar with each other.

FOE enjoys a cooperative relationship with Samaritan Village residential treatment program. One of their staff had worked her court community service hours with FOE so they became very familiar with FOE services and programs.

FOE participates in publicity, community events, and fundraising events throughout the year, including health fairs, street/park and farm fairs, and Ellenville Schools’ open house events. FOE hosts 1 large penny social event yearly which provide outreach and entertainment for low and middle income residents. FOE partnered with the Ellenville Police Department for their annual toy drive which provided over 300 children with gifts.

FOE is an informal meeting place for socializing. The program provides snacks and coffee and computer access, as well as books, magazines, and coupons. Occasionally it offer stews or soups in crock pots, and at times receives leftover cooked food to share from Shiloh Baptist Soup Kitchen (to whom we frequently deliver Feeding America donations) or other events. There are generally groups of seniors or mixed aged groups and/or families with young children spending time relaxing and socializing and sharing information with each other, often while charging their electronic equipment in the building, and middle and high school students in groups schedule a stop at FOE after school for snacks.
As part of an agency-wide effort, Ellenville staff have been trained in administering Narcan and will train on its use and distribute Narcan to individuals seeking it in the Ellenville community.