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Services for Youth & Adolescents

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FAMILY Adolescent Services provides extensive case management to a broad array of youth and adolescents, ages 4-24 years, including those youth in the Ulster County jail, on probation, at risk of dropping out of school, or with significant substance abuse or mental health issues. FAMILY Adolescent Services also provides youth with extensive life and vocational skills training.

FAMILY runs two transitional living programs for homeless adolescents ages 16-20 years. Midway I and Midway II assist youth to advance or complete their education, gain life and vocational skills, address any long standing issues, and become employed while in the program. Midway I in Kingston and Midway II in Ellenville are each licensed for six adolescents and when necessary their own children.

We can help if you need a place to stay and if you need support setting out on your own. We can help you connect with substance abuse treatment or counseling for emotional issues. Our case managers work with families in trouble, with young people in the county jail, and with teens in foster care. Family has both residential and nonresidential programs. Whatever your situation may be, FAMILY can either provide you with the proper services or direct you to the right place.

At FAMILY you can also learn valuable life skills and improve your job readiness. All of our programs focus on building strengths—through education, parenting workshops and on-the-job learning opportunities.

Services for Adults

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FAMILY runs the oldest continuously operating Emergency Hotline in the country. For over 45 years, our county-wide hotline has been staffed 24 hours a day, everyday, to address the needs of local residents. FAMILY’s hotline and walk-in centers in Woodstock, Ellenville and New Paltz assist walk-ins and callers with a wide array of needs. Volunteers and paid staff provide case management services, crisis counseling, information and referral, advocacy, food, clothing, shelter and access to medical and legal assistance. Staff provide evening, weekend, and holiday emergency coverage for the Ulster County Mental Health and Social Services Departments. Family provides provides case management, advocacy, employment assistance, and housing to those who are homeless or at risk of homelessness. The program also provides long term housing and case management support to address chronic issues and help families and individuals achieve self sufficiency and self respect.

Ellenville Office
(845) 647-2443

New Paltz Office
(845) 255-8801

Woodstock Office
(845) 679-2485 or 338-2370

Ulster County SPEAK Suicide Awareness & Prevention

Hi, my name is Lisa. I am the Program Director at FAMILY’s Hotline and Walk-In Center in Ellenville. I’d like to tell you about FAMILY’s emergency and community services for people throughout Ulster County. You can use the menu to the right to find out more detailed information.

Sometimes you just need a hand. Whether you want information about something in the community, you are looking for a professional referral, or you need someone to talk to in the middle of the night, FAMILY volunteers are there for you.On the phone and in person, for more than 40 years our motto has been “Any Problem (large or small) Under the Sun.”

FAMILY is also a great way to feel connected in your community. Check out the creative ways that you can use your time and skills to help others in the How Can I Help section of this website!

FAMILY is . . .

  • Emergency food, shelter, and fuel
  • Case management, counseling, and advocacy
  • Gifts and food for Thanksgiving and Christmas
  • Free clothing, toys, and household items
  • Information about resources of all kinds and referrals to area services
  • And above all – FAMILY is YOU !

Services for Children & Families

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FAMILY provides Case Management Services, Child Care Services, Domestic Violence, Services to the Homeless, Emergency Services, Counseling, Clothing, Holiday help and Mental health services to children and families throughout Ulster County through our hotlines and walk-in centers.

Domestic Violence

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FAMILY has developed a comprehensive approach to help families overcome the devastation caused by family violence. Washbourne House, a 17-bed facility for survivors of domestic violence, provides safety, crisis intervention, counseling, parenting and children’s programming, advocacy, case management, medical, legal and housing assistance.

Do you believe that you or someone you love is being abused? No one should have to experience domestic violence. Abuse, in any type of relationship, is never acceptable. FAMILY provides emergency shelter, food, clothing and counseling for all victims of family violence.

Safety is our first concern. Our skilled counselors help survivors sort out the challenges of taking control of their lives and their children’s lives. Our Advocate helps navigate the complexities of Family Court and Domestic Violence Court procedures.

If you are concerned about teen dating violence, you will find helpful information in the Just for Teens section of this website.

You can take steps to protect yourself or help someone else to safety. It is important to be prepared for taking this important step. Please read through the information on this website that has been gathered based on years of experience helping survivors of domestic violence.

If you are abusive, ending your behavior toward your spouse or other family members is the most important thing you can do right now. FAMILY’s Evolve program has helped hundreds of men change their abusive behaviors.

The FAMILY Shelter Program is committed to recognizing and responding to our community’s need for comprehensive, multicultural domestic violence services. We understand that domestic violence, in its fullest scope, impacts primary victims, other family members, society, and future generations. With this in mind, it is our goal to stop the cycle of violence by providing crisis intervention, emergency shelter, advocacy, counseling, and prevention education.

<strong>Links to FAMILY Resources to End Domestic Violence</strong>
<ul>
<li><a href=”https://www.familyofwoodstockinc.org/domestic-violence-services/signs-of-abuse/”>Signs of Abuse</a></li>
<li><a href=”https://www.familyofwoodstockinc.org/domestic-violence-services/tips-for-helping-if-you-think-someone-is-being-abused/”>Tips for helping if you think someone is being abused</a></li>
<li><a href=”https://www.familyofwoodstockinc.org/domestic-violence-services/developing-a-safety-plan/”>Developing a Safety Plan</a></li>
<li><a href=”https://www.familyofwoodstockinc.org/gay-abuse-signs.html”>Signs of Abuse in Lesbian and Gay Relationships</a></li>
<li><a href=”https://www.familyofwoodstockinc.org/homosexual-battering.html”>Homosexual Battering Versus Straight Battering</a></li>
<li><a href=”https://www.familyofwoodstockinc.org/gay-safety-plan.html”> Gay/Lesbian/Transdomestic Violence Resource &amp; Information Safety Plan</a></li>
<li><a href=”https://www.familyofwoodstockinc.org/teens-relationships.html”>Information about Teen Dating Violence</a></li>
</ul>
<strong>
Other Useful Resources </strong>
<ul>
<li><a href=”https://www.safeyouth.org” target=”_blank”>National Youth Violence Prevention Resource Center</a></li>
<li><a href=”https://www.psychpage.com/gay/library/gay%20lesbian%20violence/index.html” target=”_blank”>Information about Gay and Lesbian Domestic Violence</a></li>
<li><a href=”https://www.familyofwoodstockinc.org/dv-links.html”>Other Counties and Contact Points for Domestic Violence Services</a></li>
</ul>

Shelter & Food Security

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Need food, clothing, shelter, or fuel?
The need for Emergency Food has increased dramatically in recent years. In the last year, FAMILY’s Food Pantries gave out over 140,000 meals through its pantries and an additional 50,000 meals at the agencies emergency shelters.

FAMILY of Ellenville
221 Canal Street
Ellenville, NY 12428
(845) 647-2443
Fax: (845) 647-2460
Email: foeh@familyofwoodstockinc.org
Program Hours: 9:00 am – 6:00 pm Mon, Wed
9:00 am – 4:30 pm Tues, Thurs, Fri
Hotline: 24 hours

FAMILY of New Paltz
51 North Chestnut Street
New Paltz, NY 12561
(845) 255-8801
Fax: (845) 255-3498
Email: fnph@familyofwoodstockinc.org
Program Hours: 10:00 am – 4:30 pm Mon – Fri
Hotline: 24 hours

FAMILY of Woodstock
16 Rock City Road
Woodstock, NY 12498
(845) 679-2485 / 338-2370
Fax: (845) 679-8490
Email: fowh@familyofwoodstockinc.org
Program Hours: Walk-ins: 9:15 am – 9:45 pm
Hotline: 24 hours

Are you running low on food? FAMILY operates Emergency Food Pantries in Woodstock, New Paltz, and Ellenville. We know how hard it can be to balance unexpected bills or just stretch out your resources through the whole month. Whenever possible, we provide enough food for your family for three to four days.

Do you need a place to stay? Call any of our hotline numbers. FAMILY has emergency housing for individuals and families at our recently renovated Darmstadt Shelter and FAMILY Inn in Kingston. During the day, a referral from the Department of Social Services is required. After hours and on weekends, FAMILY uses federal emergency funds, when available, to provide a single night’s stay in an area motel.

Are you out of fuel for cooking or heating?  During the winter months, call any FAMILY hotline number to access emergency fuel to get you through the night or weekend. If you need help paying your fuel bills, a Family Case Manager can help you gain control over your budget, receive benefits you may be eligible for, and help you advocate for a payment plan.

Do you need clothes or household items? There is an endless supply of quality clothing, cooking items, and even furniture available through FAMILY’s Walk-In Centers. Stop by and have a look or check the “Donations” book for furniture items offered for pickup.

Donations of unopened food items are always welcome. We also use your cash donations to purchase perishables and other items to keep the Food Pantries stocked with a variety of foods. Holiday donations of food and gifts are a great way to share the holiday spirit (check out the Donate To FAMILY section of this website)!

Have items you’d like to donate? Great, but please call first. Each of our centers has limited space!

Child Care

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Child Care Connections is a Child Care resource and referral agency, serving Columbia, Greene, and Ulster Counties.

The Family’s Child Care Council was established in 1984 to provide child care resource and referral services in Ulster County under contract to Work/Family Directions. Prior to that Family of Woodstock Inc. ran a family day care training project for the Ulster County Department of Social Services, as well as sponsoring a licensed child care center and after-school program. The Child Care Council participated as a subcontractor in the first family day care training project awarded to the New York State Child Care Coordinating Council by New York State Department of Social Services. In 1988, the Child Care Council expanded services to Columbia and Greene Counties and became the publicly funded child care resource and referral service for the tri-county area.

Since that time, Child Care Connections has been doing recruitment, training of child care providers, sponsor of the Child and Adult Care Food Program as well as register and inspect family day care and school age child care programs in all three counties.

Child Care Connections is sponsored by the following:

  • Family of Woodstock, Inc. a United Way Agency
  • National Association for Child Care Resource and Referral Agencies
  • Education of Young Children
  • Zero to Three
  • Child Care Aware of America

Child Care Connections is a member/ partner of the following:

  • United Way (Columbia, Greene & Ulster Counties)
  • Winning Beginning
  • Early Care & Learning Center
  • Bringing Agencies Together
  • Ellenville Community Partnerships
  • Family Support Program
  • Chamber of Commerce (Columbia, Greene & Ulster Counties)
  • Cornell Cooperative Extension
  • Project Hope
  • Community Heart & Healthy Coalition

Child Care Connections is funded by the following:

  • Office of Children and Family Services
  • NYS Department of Health
  • Columbia, Greene & Ulster County Department of Social Services

Child Care Connections services:

  • Recruits, trains & provides technical assistance
  • Sponsors FDC & GFDC who participate on CACFP
  • Maintains most comprehensive list of child care resources available
  • Responds to concerns and complaints concerning child care programs
  • Parent education
  • Referrals for legal child care.

Child Care Connections staff works closely with public and business representatives to foster a public/private partnership that addresses the current lack of available, affordable, quality child care. Child Care Connections is dedicated to keep child care programs, parents and communities connected.

More information:

https://www.ccconnectionsny.org