May 19, 2017 @ 9:30 am – 4:30 pm
Family of Ellenville
221 Canal St, Ellenville, NY 12428

Hotline Training at Family of Ellenville
Friday May 19th – Friday June 23rd, 2017
Family of Ellenville, 221 Canal St, Ellenville

Are you interested in helping both your local and wider community? Are you that listening ear that friends and loved ones always seem to turn to? Are you interested in using the skills you have and building on your knowledge to help others? Family’s hotline training is just what you’re looking for!

Training covers the core of Family’s phone and texting hotline and walk-in services. Training topics include domestic violence, child abuse, mental health and substance abuse, adolescent issues, suicide, and homelessness. The training is free of charge and oriented towards personal growth. You will learn active, compassionate listening skills and ways to connect with people in need.

Family offers an opportunity to be part of the change you wish to see in the world. Intervention is as simple as answering a phone call or text message at the moment someone reaches out. It is as direct as offering a cup of coffee and a bag of food to someone who is hungry. It takes your skill and the amazing depth of resources Family has gathered over its 47 year history.

All trainings are held at Family of Ellenville but qualify volunteers to help at any of our three walk-in centers (Ellenville, New Paltz & Woodstock). We do ask individuals who take the training to commit to volunteering with one of the three hotlines, or another Family program, for a regular weekly 4 hour shift for a minimum of 6 months.

For more information call (845) 647-2443 or 647-5700 or stop by Family of Ellenville, 221 Canal St, Ellenville, to fill out an application.


Friday May 19th
9:30am -12:30pm – Family Intro and Listening Skills
1:15-4:15pm – Listening Skills and Relationship Building

Tuesday May 23rd or 26th
1:30-4:30pm – Domestic Violence Issues

Thursday May 25th
1-4pm – SafeTALK, suicide awareness

Thursday June 1st and Friday June 2nd
12-4:15pm – Mental Health First Aid

Friday June 9th
9am-1pm – Child Services, Mandated reporting, History
2-5pm – Adolescent Services

Thursday June 15th
1-4pm – Ethics, Boundaries and Self Care

Friday June 16th
1-4pm – Cultural Competency

Friday June 23rd
1-4pm – Trauma Informed Care