Checking or Filing a Complaint

To check the complaint history of a program, visit the NYS Office of Children and Family Services website at www.ocfs.state.ny.us or call the Spring Valley Regional Licensing Office at (845) 708-2400 (Ulster)/ Albany Regional Licensing Office at (518) 402-3038 (Columbia/Greene).

To File A New Complaint
The health and safety of the children enrolled in care with providers in Columbua, Greene & Ulster Counties is a primary concern of our agency. Should you have a complaint concerning a provider, please call Child Care Connections (845) 331-7080 (Ulster)/ (518) 822-8233 (Columbia/Greene).

Child Abuse Hotline Information
Call our Statewide Toll Free Telephone Number: 1-800-342-3720
TDD/TTy: 1-800-638-5163
If you believe that a child is in immediate danger, call 911 or your local police department.